Overview

The case study looks at an ambulatory surgery center that sought to address productivity challenges in its coding department. This challenge was complicated by evolving industry guidelines. The organization partnered with PCH Global to reimagine its coding workflow with advanced AI technology and expert oversight to improve operational efficiency.

Outcomes

The partnership yielded substantial benefits for the ambulatory surgery center:

• ~50% reduction in coder turnaround time (TAT)
• 330% annual increase in AI-driven coding capabilities
• Over 65% boost in overall coding capacity
• $800,000 in net headcount savings