How Can Healthcare Providers Optimize Late-Stage Collections and Boost Revenue?

156K

Registered Users

193M+

Lives Supported

1.7T+

Billed Claim Value Processed (Annually)

5/5

Top US healthcare payers

4K+

Registered RCM Companies

278+

Plans Served

14.8M+

Charts Coded (Annually)

$4B+

Under Payment Identified

2.7K+

Medical Lockboxes

40+

Years of 
experience

Overview

A prominent academic health system partnered with Exela to address challenges related to healthcare consumer late-stage collections. The goal was to recover investments faster while also improving returns on new and renegotiable agreements with third-party payers.

Outcomes

The partnership yielded impressive results, some of which include:

  • Strong Partnership: We built a strong partnership with the client through continuous monthly strategic and statistical review since 2012.
  • Significant Revenue Recovery: In 2020, $381 million was placed, and $4,5 million was recovered. 
  • Best-in-Class Results: We maintained best-in-class results for all of 2020, outperforming four competitors in the market.
  • Improved Returns: Our solutions enabled the client to improve returns on new and renegotiable agreements with third-party payers, avoiding millions in lost revenue.