Overview
A prominent academic health system partnered with Exela to address challenges related to healthcare consumer late-stage collections. The goal was to recover investments faster while also improving returns on new and renegotiable agreements with third-party payers.
Outcomes
The partnership yielded impressive results, some of which include:
- Strong Partnership: We built a strong partnership with the client through continuous monthly strategic and statistical review since 2012.
- Significant Revenue Recovery: In 2020, $381 million was placed, and $4,5 million was recovered.
- Best-in-Class Results: We maintained best-in-class results for all of 2020, outperforming four competitors in the market.
- Improved Returns: Our solutions enabled the client to improve returns on new and renegotiable agreements with third-party payers, avoiding millions in lost revenue.
