Claims Adjudication Services

Boost revenue with efficient and scalable claims adjudication services

3X

Accuracy

24/7/365

Support

30+

Years of 
experience

Smarter Medical Claims Adjudication Solutions for Providers and Payers

PCH Health’s medical claims adjudication solutions are purpose-built to transform how payers, TPAs, and healthcare administrators manage the complex claims adjudication process in healthcare. Backed by over 30 years of industry experience, our technology and expertise ensure timely and precise decisions on member eligibility, provider reimbursement, and plan responsibility.

Our scalable, automated claims adjudication services simplify every stage of the claims adjudication process, reducing administrative costs, minimizing errors, and accelerating payouts, all while meeting strict regulatory and compliance standards.

Key Features of Our Healthcare Claims Adjudication Systems

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Automated processing

Automated processing

Our end-to-end automation leverages intelligent rules engines, predefined benefit algorithms, and coding logic to streamline data entry, eligibility checks, benefit calculation, and payment decisions, speeding up turnaround and reducing human error.

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Integration with data sources

Seamless Integration with Data Sources

Easily integrate with key systems and data sources including provider contracts, regulatory databases, patient health records, and plan policies. This enables accurate, real-time assessments and ensures all factors influencing claim validity are considered.

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Fraud detection

Built-in Fraud Detection

Our healthcare claims adjudication systems include sophisticated fraud detection mechanisms that analyze patterns, flag anomalies, and alert stakeholders, helping prevent fraudulent payouts and reducing financial risk.

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Transparency and efficiency

Transparency and Process Efficiency

By digitizing and automating the claim adjudication process in healthcare, PCH Health delivers a transparent and auditable claims experience for both providers and members. The result is improved stakeholder trust, reduced turnaround time, and better compliance outcomes.

Why Choose Our Claims Adjudication Services?

Every claim matters and so does every decision made during the claims adjudication process in healthcare. That's why our intelligent automation systems are designed to interpret complex plan rules, member benefits, provider contracts, and regulatory requirements, ensuring each claim is evaluated with precision and transparency.

Whether you're managing high-volume group health plans, specialized government programs, or custom plan designs, our healthcare claims adjudication systems are scalable to your operational needs. We empower your teams with real-time data access, audit-ready workflows, and integrated fraud detection, all designed to minimize rework, speed up turnaround times, and elevate member and provider satisfaction.

Why Choose PCH Health’s Claims Adjudication Services?

  • Customizable Workflow Automation: Handle diverse plan designs and benefit structures with rules-based automation.
  • Integrated Data Intelligence: Seamlessly connect with provider databases, member records, and policy systems.
  • High Accuracy Rates: Improve first-pass adjudication and reduce costly denials or appeals.
  • Regulatory Compliance & Audit Trails: Meet CMS, HIPAA, and other regulatory requirements with built-in tracking.
  • Member-Centric Adjudication: Ensure timely decisions that support transparency and satisfaction.

At PCH Health, we go beyond basic processing. We build strategic claims adjudication solutions that align with your business goals while reducing administrative burdens and enhancing your competitive edge.

Why PCH Health?

Our Medical Claims Adjudication Solutions: Performance & Delivery Excellence

PCH Health's claims adjudication services streamline payment through meticulous assessment and resolution

193M+

Lives supported

30%

Reduction in pended claims

100%

HIPAA Compliant

How Our Claims Adjudication Process Works in Real Scenarios

At PCH Health, we’ve developed a smart, automated claims adjudication workflow that ensures every claim is processed efficiently, accurately, and in compliance with healthcare regulations. Our solution is purpose-built to serve the evolving needs of payers, TPAs, and health plans through a unified platform that reduces administrative overhead and accelerates resolution times.

  • Real-Time Rule Application:

    Our medical claims adjudication solutions apply payer-specific rules and plan benefits in real-time, minimizing manual intervention and ensuring consistency across claims.

  • Integrated Data Access:

    Seamless connectivity with provider contracts, patient histories, and payer guidelines ensures all variables are considered during the claim adjudication process in healthcare.

  • Continuous Monitoring & Reporting:

    Our integrated dashboards track key adjudication metrics such as turnaround time, first-pass resolution rates, denial rates, and audit trails, empowering smarter business decisions.

  • Built-in Compliance:

    All workflows are aligned with federal and state regulations, supporting a HIPAA-compliant adjudication process that reduces legal risk.

Why opt for PCH Health’s claims adjudication solution?

The PCH Health Advantage in Claims Adjudication Services

HIPAA-Compliant Organization 
PCH Health adheres strictly to HIPAA guidelines to protect patient privacy and ensure secure handling of sensitive healthcare data throughout the claims adjudication process. Our systems are regularly audited for compliance, giving you peace of mind with every transaction.

Highly Trained Staff 
Our dedicated team of adjudication specialists brings decades of experience in healthcare claims adjudication services. They are continuously trained in evolving payer policies, medical coding standards, and regulatory frameworks to ensure precision and timely processing of every claim.

Transparency and Efficiency 
We prioritize process transparency by providing real-time visibility into claim status and outcomes. Our medical claims adjudication solutions are built to deliver fast, automated decision-making while maintaining clarity for both payers and providers.

Payment Accuracy 
By integrating advanced rules engines, historical data, and contract terms, we ensure highly accurate payment determinations. Our healthcare claims adjudication systems minimize overpayments, underpayments, and costly rework, saving time and reducing administrative burden.

Provider Engagement 
Our claims adjudication services include provider support workflows that ensure quick query resolution, streamlined communications, and prompt payment processing. Strong provider engagement leads to fewer disputes and higher satisfaction across the care continuum.

Fraud Detection 
Advanced analytics and predictive modeling are embedded in our claim adjudication process in healthcare to detect irregular billing patterns, duplicate claims, and potential fraud. We proactively safeguard your organization from unnecessary financial loss.

Awards and Certifications

Major Player
NelsonHall
PEAK Matrix Medical
Peak Matrix Healthcare

FAQ

Can claims adjudication services support value-based care models?

Yes, modern claims adjudication services can support value-based reimbursement by incorporating quality metrics, bundled payments, and outcome-based criteria into the adjudication workflow, ensuring alignment with emerging care models.

How customizable are medical claims adjudication solutions for different payer needs?

Medical claims adjudication solutions from PCH Health are highly configurable. We tailor rules engines, data integrations, and reporting frameworks to match the specific policies, contract terms, and compliance requirements of each client.

How does artificial intelligence play a role in the claims adjudication process?

AI is transforming the claims adjudication process by automating claim classification, predicting likely denials, detecting anomalies, and accelerating approvals—reducing manual errors and enhancing speed and accuracy.

What role does member communication play in the adjudication process?

Transparent communication during the claim adjudication process in healthcare improves member satisfaction by keeping them informed about claim statuses, liabilities, and benefit utilization. PCH Health enables automated, branded notifications at key claim stages.

Are healthcare claims adjudication systems compliant with state-specific regulations?

Yes. Our healthcare claims adjudication systems are built with compliance modules that adapt to federal and state-specific guidelines, ensuring every adjudication decision adheres to the latest regulatory frameworks across jurisdictions.

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