Expert Patient Calling and Collections Services

Comprehensive patient collections solution

At PCH Health, we understand that effective patient collections are crucial for maintaining a healthy revenue cycle and supporting patient well-being. Our team of experts engages with patients professionally, ensuring timely payments and fostering positive relationships.

We promptly reach out to patients to settle their accounts comfortably and efficiently before they become overdue. PCH Health’s patient collection services include:

Balance reminders

Send balance reminders via text instead of mailing paper bills. This saves time and money while reminding patients of electronic payment options.

Statement scheduling

Schedule patient statements in advance to avoid overbilling. Providers can also send automatic payment reminders.

Electronic statements

Reduce administrative costs by minimizing paper statements. Send electronic statements to multiple patients simultaneously for increased efficiency.

Automated tracking

Utilize automated call tracking and recording for efficient patient follow-up, ensuring a steady cash flow.

Why choose PCH Health's patient calling and collection service?

PCH Health ensures secure payment collection through monthly audits to verify patient balances. We reach out to patients after two statements have been sent.

Our experts also discuss financial hardship options, offering payment plans to ease patient burdens. This proactive approach helps us maintain transparent and supportive relationships with providers while effectively managing patient collections.

Want to learn more about our patient calling services?

Schedule a no-obligation call