Patient Calling and Collections Services

Boost cash flow and minimize revenue loss with PCH Health’s expert collections services

30+

years of 
experience

24/7/365

support

3K+

RCM 
expert team

Comprehensive patient collections solution

At PCH Health, we understand that effective patient collections are crucial for maintaining a healthy revenue cycle and supporting patient well-being. Our team of experts engages with patients professionally, ensuring timely payments and fostering positive relationships.

We promptly reach out to patients to settle their accounts comfortably and efficiently before they become overdue. PCH Health’s patient collection services include:

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Balance reminders

Balance reminders

Send balance reminders via text instead of mailing paper bills. This saves time and money while reminding patients of electronic payment options.

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Statement scheduling

Statement scheduling

Schedule patient statements in advance to avoid overbilling. Providers can also send automatic payment reminders.

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Electronic statements

Electronic statements

Reduce administrative costs by minimizing paper statements. Send electronic statements to multiple patients simultaneously for increased efficiency.

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Automated tracking

Automated tracking

Utilize automated call tracking and recording for efficient patient follow-up, ensuring a steady cash flow.

Why choose PCH Health's patient calling and collection service?

PCH Health ensures secure payment collection through monthly audits to verify patient balances. We reach out to patients after two statements have been sent.

Our experts also discuss financial hardship options, offering payment plans to ease patient burdens. This proactive approach helps us maintain transparent and supportive relationships with providers while effectively managing patient collections.

Want to learn more about our patient calling services?

Why choose PCH Health's patient calling and collection service?

Partner with PCH Health and accomplish your cash flow goals

Don't lose another dollar - Start today!

<30

A/R days

10-15%

Improvement in net collections

>75%

Reduction in cost

100%

HIPAA compliance

What sets PCH Health apart?

What sets PCH Health apart?

 Experienced and well-trained staff providing simple, secure, and flexible solutions

  • Methodical and respectful patient follow-up
  • Exceptional patient collection outcomes without causing annoyance
  • Commitment to minimizing write-offs and reducing bad debts
  • Reliable partnership for optimal financial outcomes
  • Regular updates on performance and quality metrics

Awards and Certifications

Major Player
NelsonHall
PEAK Matrix Medical
Peak Matrix Healthcare

Top specialties managed by PCH Health include but are not limited to:

Ambulatory Surgical Center
Ambulatory Surgical Center
Behavioral Health
Behavioral Health
Cardiology
Cardiology
Oncology
Oncology
Orthopedics
Orthopedics
Primary Care
Primary Care
Urgent Care
Urgent Care

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